A technical perspective on effective System Management and Monitoring
Monitoring and managing the Health, Security and State of any system, let alone having a tested response and remediation path, is a complex and often underestimated series of products, tasks, procedures and disciplines.
While there are many fantastic products and online monitoring solutions available there are still many vital components required to take the information from this series of products and turn it into a fully functional, successful and efficient monitoring framework that adds value to your organisation and support teams without burdening them.
DELTA… The complete systems management and monitoring service you have always wanted.
After a decade of tests and trials using many comprehensive products and frameworks we discovered that, although many products presented differently and the collection methodologies varied… all products basically were ‘looking’ at the same information. So the ‘value’ lay in how well it delivered this information back to the end user. However, in all cases it was then up to the end user to correlate and disseminate this information to give it any real value to benefit their organisation.
The DELTA Difference
CIO’s and systems engineers have implemented monitoring solutions so that they can see what’s happening on their systems and take effective action to resolve issues and empower their organisation. Sadly all too often time, resources and staff are swallowed up looking at a computer screen and wading through mountains of information trying to figure out the best path of action.
DELTA removes this frustration, inefficiency and the risks involved of critical information being missed or misinterpreted. Through a series of planned development strategies DELTA created a framework to not only manage this information flow but expand on it as the industry evolved and organisations requirements changed. Empowering the products being used, what was once ‘informational noise’ is now tuned and filtered to create ‘actionable data’ freeing up valuable resources to get back to the ‘doing’ rather than being tied to the ‘watching’.
The DELTA Management Framework – M.O.T.H.E.R©
Standing for Monitoring Operations To Help Enterprises Remotely. M.O.T.H.E.R© does exactly that. For more information on M.O.T.H.E.R© click here
In addition to ‘monitoring’ systems, M.O.T.H.E.R© provides a full and comprehensive ‘Management’ solution that can evolve and change as new and emerging technologies are released, or new system threats are identified… the potential is literally limitless…
What you need above and beyond your standard monitoring solution or product:
DELTA is this team and becomes the ‘Watcher’ so your team remains focussed on the tasks at hand and the ‘Doing’
DELTA is the leader in understanding how to get the best results possible. It is what we do.
DELTA ‘monitors’ the monitoring to assure everything is working as it should and is continually developing better ways to do this so you don’t have to…
DELTA has the framework and experience to excel at this requirement…
DELTA is able to meet a vast array of requirements so you don’t have to worry about it…
DELTA correlates filters and tunes this informational flow to create ‘Actionable Data’ and processes it through a world class Call and Alert Escalation Centre… We can even assist with problem resolution via our Secure Remote Support framework…
DELTA manages, updates, correlates and tracks all alerts and the associated information through to resolution…
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Reporting: Assembling the information presented by the products, the escalation centres and support teams into pertinent usable reports that clearly show tangible results and clear action paths for unresolved items, maintenance requirements and future systems development and expansion. This will involve system management reporting through to specific reporting requirements such as CEO reports and Compliance Auditing results
DELTA provides an Online Report Centre to manage and deliver to your reporting requirements.
DELTA has a full development strategy to exceed at this requirement and has already integrated many additional information sources and products…